Apple Doubles Suppliers Using Clean Energy for Manufacturing

☞ | View the full content of this post. Exclusively available to ASQ Members. Apple revealed on April 11 that it has nearly doubled the number of suppliers using only clean energy for manufacturing work, including two that assemble and make the processor chips for iPhones. Cupertino, California-based Apple last year said it meets all …

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U.S. Airlines Face Too Many Travelers, Too Few Planes in 737 MAX Summer Dilemma

☞ | View the full content of this post. Exclusively available to ASQ Members. Normally, U.S. airlines compete to sell tickets and fill seats during the peak summer travel season. But operators of the grounded Boeing 737 MAX are facing a different problem: scarce planes and booming demand. The grounding of Boeing Co’s fuel-efficient, single-aisle …

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Quality Management According to ISO 9001 and the Advantages for Small and Medium-Sized Companies

☞ | View the full content of this post. Exclusively available to ASQ Members. Whether they are medium-sized or small companies, they all benefit from aligning themselves with ISO 9001 quality management. With respect to today’s cut-throat competition, quality is an important feature that enables companies to differentiate themselves from their competitors. A company that …

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ISO 14971 Update: What Changes Can Medical Device Manufacturers Expect?

☞ | View the full content of this post. Exclusively available to ASQ Members. By Tony Parise ISO 14971 for medical device risk management is in the final stages of an important update slated for publication this year. While ISO has specifically said the intent of the revision isn’t to rework the risk management process, …

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Customer Service Rating Connects to Means of Communication

☞ | View the full content of this post. Exclusively available to ASQ Members. By Lynn Walford Satisfaction scores tend to increase when car dealership service departments use customers’ preferred methods of communication; however, dealerships are not regularly doing so, according to the J.D. Power 2019 Customer Service Index (CSI) Study. Satisfaction is 75 points …

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Pre-Cut Melon Sold at Walmart, Target and Other Stores Recalled Amid Salmonella Outbreak

☞ | View the full content of this post. Exclusively available to ASQ Members. NBC By David G. Allan Caito Foods LLC is voluntarily recalling pre-cut watermelon, honeydew melon, cantaloupe, and fruit medley products containing one of these melons due to the possibility of salmonella contamination, the Centers for Disease Control and Prevention, and the …

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Millennials Are the Demographic Most Open to Self-Driving Cars, but Not by Much

☞ | View the full content of this post. Exclusively available to ASQ Members. Ford chief executive Jim Hackett made news a few days ago when he seemed to pour a bit of cold water on the carmaker’s autonomous vehicle ambitions, telling the Detroit Economic Club that “we overestimated the arrival” of self-driving cars. Hackett, …

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