What’s the Recipe for Amazing Customer Service?

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By Paul Selby

How many memorable meals have you had in your lifetime? What made them so remarkable? It probably came down to a few simple things: the finest and freshest ingredients, combined in a defined order, and cooked for a certain amount of time at a precise temperature to perfection. Simple, right? No, because even the slightest failure in any one of those areas would ruin the dish.

As with cooking, serving up great customer service

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