Patients Prefer Doctor Video Chats Over In-Person Visits

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By Tauren Dyson

When it comes to getting healthcare, people seem to prefer convenience over face-to-face doctor’s office visits, a new study suggests.

About 90% of telehealth patients talk to doctors over video chat versus making in-person visits when the option exists, according to a study published Wednesday in the Journal of the American Medical Informatics Association. Nearly half of those patients say they couldn’t visit the doctor in-person because the office was closed or there were

☞ | View the full content of this post. Exclusively available to ASQ Members.

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