Artificial Intelligence to Improve Baggage Handling in Airports

☞ | View the text of this post. Exclusively available to ASQ Members.

Airport IT company SITA has published a report that finds smart technologies such as AI and radio-frequency identification (RFID) will be critical to airlines being able to track every bag they handle by June 2018, a target set by the International Air Transport Association (IATA).

The report, “Intelligent Tracking: A Baggage Management Revolution,” says that more than 4.5 billion bags are handled by baggage systems each year; SITA predicts this number will double within 20 years,