How Intelligent Automation Will Revitalize Workplace Outsourcing

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The outsourcing market is all set to be transformed by intelligent automation, according to an analyst note from Gartner.

Gartner defines these services as an umbrella term for a “variety of strategies, skills, tools and techniques that service providers are using to remove the need for labor, and increase the predictability and reliability of services while reducing the cost of delivery.”

As the analyst firm notes, replacing human labor with intelligent automation services (IAS) will only work